Last updated on 18 December 2024
Last updated on 18 December 2024
These Pool Terms and Conditions (“Terms”) constitute a legal agreement between you and PayPal UK Ltd (“we” or “PayPal”). They govern your use of the Pool service (“Pool”) as a creator or contributor, as described below.
The PayPal User Agreement governs your use of your PayPal account and the PayPal services and is incorporated by reference into these Terms.
If there is any conflict between these Terms and the PayPal User Agreement, these Terms shall prevail with respect to the subject matter in these Terms.
Pool is a service offered by PayPal to you to create (as “Creator”) a pool (“pool”) to receive funds for a specified purpose, and for contributors (“Contributors”) to contribute funds (“Contributions”) to a pool. Each time you create a pool, or send a contribution to a pool, you enter into a separate legal agreement which is limited in application to that specific pool or contribution.
You must have a personal PayPal account to create a pool. You must have verified your identity with PayPal and your PayPal account must be in good standing to create a pool. Your PayPal account must remain in good standing for the duration of the pool. We may place a time limit on how long a pool may be active, after which time the funds will still be able to be withdrawn or otherwise used as permitted in these Terms, but the pool may no longer receive Contributions.
You may only create a pool on your own initiative. This means you have not been instructed by somebody else to create the pool, and you are not acting on behalf of anyone else. You agree to provide us with any information we may request to confirm your identity or any information we request pursuant to PayPal’s anti-money laundering, counter terrorist financing, and/or other regulatory obligations.
The Creator shall accurately and honestly describe what the Contributions will be used for, and the Creator must use the Contributions for the purpose(s) stated in the pool. The Creator may not use the Contributions for any of the Prohibited Uses outlined below. The Creator is solely responsible for any false, inaccurate, or misleading pool or Pool Content (defined below), and for any misuse of Contributions.
Contributions you receive in a pool will be held in your PayPal account in a separate e-money balance which is a reserve account. You may need to transfer Contributions to your PayPal balance before you can use them to make a payment or withdrawal. It is your responsibility to only use the funds for the stated purpose of the pool. To comply with our anti-money laundering and other legal obligations, we may limit the amount that you can receive in a pool and the number of pools that you can receive Contributions in at any one time. We will disclose these limits to you unless prohibited by law.
A pool is not a separate PayPal account, and it is not a bank account, collective investment, investment or savings account. You will not earn interest on Contributions you receive in a pool. A pool is intended for short-term use. It is not meant to be used for long-term or indefinite holding of funds. It remains the Creator’s responsibility to ensure that the use of the Contributions complies with applicable laws.
The use of Pool is subject to PayPal’s Privacy Statement.
If you create a pool, your name, PayPal profile photo, the available balance in your pool and the total amount of Contributions received will be displayed in your pool, in addition to any cover image, goal amount, pool description and title that you add. If you transfer Contributions from the pool (for example to your PayPal balance) or use them to make a payment (if available) from the pool, this activity will be displayed in the pool. Only people with the link to your pool will be able to see the activity and information displayed in your pool.
When contributing to a pool, the Contributor’s name and PayPal profile picture (“Contributor Information”) will be displayed in the pool together with the contribution amount and any message added by the Contributor. Contributors may choose to hide their name when making Contributions, which will hide the Contributor Information from all users except the Creator. However, the contribution amount and any message added will still be visible in the pool activity. Creators may not hide their names when making Contributions.
You may not post any content within the pool (“Pool Content”), either as Creator or Contributor, that in any way:
You may not use Pool for the explicit or implicit purpose of or involving:
All Contributions sent to a pool are done at the Contributor’s own risk and PayPal bears no liability whatsoever in this regard. All Contributions belong solely to the Creator (legally and beneficially). It is the Contributor’s responsibility to understand how the Contributions will be used. The pool title and description are provided as a convenience and not a guarantee. If the Contributions are not used for the stated purpose, the Contributor’s only recourse is against the Creator. PayPal has no liability whatsoever towards any person or third party that is identified in the pool as the intended recipient of Contributions to the pool.
It’s important to remember that contributing to a pool is the same as sending money directly to the Creator and all funds contributed to the pool are the property of the Creator. All decisions and determinations regarding the use, disbursement or refunds of Contributions are solely in the discretion of the Creator. You should not contribute to a pool unless you personally know and trust the Creator. When a pool is closed, the Creator will no longer be able to receive Contributions to the pool.
However, if a Contributor believes that the Creator is not using the Contributions for the stated purpose of the pool, you can use the “report” button in the pool to alert us to the potential issue for further review.
You agree to provide us with any information we may request to confirm your identity or any information we request pursuant to PayPal’s anti-money laundering, counter terrorist financing, and/or other regulatory obligations.
You, as the Creator, own the money in your PayPal account, including the Contributions received in a pool. However, you may not use Contributions for purposes other than those stated in your pool.
PayPal will incur no liability whatsoever if the Contributions are not used in accordance with the stated purposes of the pool. PayPal is not liable and assumes no rights, title, or obligations in relation to the Contributions collected in the pool which are personal payments received by the Creator from Contributors. Any disputes with Contributors in relation to the pool or your use of the Contributions are your responsibility (as the Creator) and no right, title, or interest arises in the Contributions by the Contributors who make the personal payment at their own risk.
We respect the intellectual property of others and require that PayPal users and users of Pool comply with relevant intellectual property laws, including copyright and trademark laws. We may, in appropriate circumstances and at our discretion without incurring any obligation or liability to do so, limit or terminate the use of our products or services for users who use or include content on Pool that is subject to intellectual property rights claims.
PayPal will respond to sufficiently substantiated notices of alleged copyright or trademark infringement from right holders. If you believe your intellectual property rights have been infringed by content on Pool, you may request a removal of this content. For details see here or use the “report” button on the pool to alert us.
We may terminate your pool, these Terms and / or the Pool service by providing you with at least 2 months’ prior notice.
If you have breached these Terms, we may suspend or terminate your pool, hold the Contributions in your PayPal account, remove violative content, and/or terminate, suspend or take any action related to your PayPal account in accordance with the provisions of the PayPal User Agreement.
Where reasonably possible and/or where otherwise required by law, we will give you advance notice and an opportunity to fix the breach within a specified period of time but there may be circumstances where we believe the breach cannot be corrected. Where you are in serious or repeated breach of these Terms we will not provide you with advance notice and suspension or termination will apply immediately. After termination of these Terms, we will exercise reasonable efforts to promptly remove your pool.
It’s free to create a pool. When you use your PayPal account to send money to, or receive money in, a pool, we call that a “personal transaction” and the applicable fees relating to personal transactions apply and are set forth on our Consumer Fees page.
It is your responsibility to:
You acknowledge that PayPal may have a legal obligation to make reports, and will make such reports, to tax authorities regarding transactions that we process on your behalf. Additional information can be found in our Help Center.
Before using Pool, you should consult your own tax, legal, financial, or other advisor as appropriate.
We may revise these Terms following the same procedure as set out for revising the PayPal User Agreement in the section “Welcome to PayPal” of the PayPal User Agreement.
PayPal UK Ltd is authorised and regulated by the Financial Conduct Authority (FCA) as an electronic money institution (firm reference number 994790); in relation to its regulated consumer credit activities (firm reference number 996405); and for the provision of cryptocurrency services (firm reference number 1000741). Some products and services, such as PayPal Pay in 3 and PayPal Working Capital, are not regulated by the FCA and may offer a lower level of protection. Please read product terms for further details. PayPal UK Ltd's company number is 14741686. Its registered office is 5 Fleet Place, London, United Kingdom, EC4M 7RD.